{"id":643,"date":"2023-06-02T18:04:48","date_gmt":"2023-06-02T18:04:48","guid":{"rendered":"https:\/\/ci-adec.com\/?page_id=643"},"modified":"2023-12-11T14:55:42","modified_gmt":"2023-12-11T14:55:42","slug":"reclamation","status":"publish","type":"page","link":"https:\/\/ci-adec.com\/pt\/reclamation\/","title":{"rendered":"Alegar"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"643\" class=\"elementor elementor-643\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-40dcfff8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"40dcfff8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-710c926a\" data-id=\"710c926a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30f6a1d5 elementor-widget elementor-widget-jkit_heading\" data-id=\"30f6a1d5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-heading  align-center align-tablet-center align-mobile-center jeg_module___6a21e7f0b439a\" ><div class=\"heading-section-title  display-inline-block\"><h2 class=\"heading-title translation-block\">Assist\u00eancia <span class=\"style-gradient\"><span>r\u00e1pida e eficiente<\/span><\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fadbc9e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fadbc9e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-55788fbb\" data-id=\"55788fbb\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-97870f6 elementor-widget elementor-widget-image\" data-id=\"97870f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"525\" src=\"https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc-1024x672.jpg\" class=\"attachment-large size-large wp-image-686\" alt=\"\" srcset=\"https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc-1024x672.jpg 1024w, https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc-300x197.jpg 300w, https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc-768x504.jpg 768w, https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc-1536x1007.jpg 1536w, https:\/\/ci-adec.com\/wp-content\/uploads\/2023\/06\/call-center-crm-or-customer-service-working-black-2022-12-14-00-20-01-utc.jpg 1886w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-58122787 elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"58122787\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-7731c56b\" data-id=\"7731c56b\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c477242 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"6c477242\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"jki jki-ice-cream-solid\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Disponible pour vous<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c0bf98f elementor-widget elementor-widget-text-editor\" data-id=\"1c0bf98f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Nous sommes \u00e0 votre \u00e9coute pour toutes pr\u00e9occupations. N&rsquo;h\u00e9sitez \u00e0 prendre contact !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7f4b6901\" data-id=\"7f4b6901\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-57ea34a2 elementor-widget elementor-widget-jkit_heading\" data-id=\"57ea34a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-heading  align-left align-tablet-center align-mobile-center jeg_module__1_6a21e7f0b529d\" ><div class=\"heading-section-title  display-inline-block\"><h2 class=\"heading-title translation-block\">Prestar apoio profissional aos <span class=\"style-gradient\"><span>clientes<\/span><\/span><\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3a2db763 elementor-widget elementor-widget-text-editor\" data-id=\"3a2db763\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Para otimizar a gest\u00e3o dos pedidos de suporte e oferecer-lhe um melhor servi\u00e7o, implement\u00e1mos um sistema de tickets de suporte. Cada pedido de suporte recebe um n\u00famero de ticket exclusivo, permitindo-lhe acompanhar o progresso do seu pedido online, bem como quaisquer respostas n\u00e3o respondidas.<\/span><\/p><p>Gostar\u00edamos de informar que mantemos um arquivo e hist\u00f3rico completo de todos os seus pedidos de suporte. Note que \u00e9 necess\u00e1rio um endere\u00e7o de e-mail v\u00e1lido para enviar um ticket.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-df0ef21 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"df0ef21\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b7acfd1\" data-id=\"b7acfd1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-cf20213 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"cf20213\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6a05d74\" data-id=\"6a05d74\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b347026 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"b347026\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position-left elementor-animation- jeg_module__2_6a21e7f0b7566\" ><div class=\"jkit-icon-box-wrapper hover-from-top\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-ticket-alt-solid\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">Novo ingresso<\/h3><p class=\"icon-box-description\">Forne\u00e7a o m\u00e1ximo de detalhes poss\u00edvel para que o possamos ajudar da melhor forma. Para atualizar um ticket j\u00e1 enviado, inicie sess\u00e3o.<\/p><div class=\"icon-box-button\">\n                <div class=\"btn-wrapper icon-position-before\">\n                    <a href=\"https:\/\/reclamation.adec-ci.com\/open.php\" class=\"icon-box-link\" target=\"_blank\" aria-label=\"Novo\">Novo<\/a>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-04b0519\" data-id=\"04b0519\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-bf6279b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf6279b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-909aa4c\" data-id=\"909aa4c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-223ff61 jkit-equal-height-disable elementor-widget elementor-widget-jkit_icon_box\" data-id=\"223ff61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jkit_icon_box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div  class=\"jeg-elementor-kit jkit-icon-box icon-position-left elementor-animation- jeg_module__3_6a21e7f0b7ef1\" ><div class=\"jkit-icon-box-wrapper hover-from-top\"><div class=\"icon-box icon-box-header elementor-animation-\"><div class=\"icon style-color\"><i aria-hidden=\"true\" class=\"jki jki-check-circle-solid\"><\/i><\/div><\/div><div class=\"icon-box icon-box-body\">\n                <h3 class=\"title\">V\u00e9rifier le statut d'un ticket<\/h3><p class=\"icon-box-description\">Fornecemos ficheiros e hist\u00f3rico de todos os seus pedidos de suporte atuais e anteriores com respostas.<\/p><div class=\"icon-box-button\">\n                <div class=\"btn-wrapper icon-position-before\">\n                    <a href=\"https:\/\/reclamation.adec-ci.com\/view.php\" class=\"icon-box-link\" target=\"_blank\" aria-label=\"Verificar\">Verificar<\/a>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n            <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Assistance Rapide &amp; Efficace Disponible pour vous Nous sommes \u00e0 votre \u00e9coute pour toutes pr\u00e9occupations. N&rsquo;h\u00e9sitez \u00e0 prendre contact ! Fournir un soutien professionnel aux clients Dans le but d\u2019optimiser la gestion des demandes d\u2019assistance et de vous offrir un meilleur service, nous avons mis en place un syst\u00e8me de ticket d\u2019assistance. Chaque demande d\u2019assistance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-643","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/pages\/643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/comments?post=643"}],"version-history":[{"count":76,"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/pages\/643\/revisions"}],"predecessor-version":[{"id":3696,"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/pages\/643\/revisions\/3696"}],"wp:attachment":[{"href":"https:\/\/ci-adec.com\/pt\/wp-json\/wp\/v2\/media?parent=643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}